COVID-19

An Update from our Providers...

Given the spread of corona-virus in Burke County and surrounding regions, we are continuing our efforts to separate well children from the sick patients who need care.  In Morganton, the downstairs section is strictly limited to well child appointments.  Upstairs, we have a separate entrance for sick patients with signage to direct you to that side door.  For patients who need COVID-19 testing, you will be directed to park alongside the building (marked by a sign) and lab staff will perform this near or inside your vehicle.

Patients scheduled for well and chronic disease appointments will enter and exit through the front door. 

 

We are calling all of our patients 24 hours in advance (or on Friday for Monday appointments) to determine if your child or other household members have exposures to or symptoms of covid-19.  Based on our screening protocol, we may determine that it is necessary to reschedule your child for another day in order to reduce the risk of exposure to our staff.  When you arrive for your appointment, you will call the cell number listed on the yard signs and your child will be checked-in.  If your visit requires a payment, we ask that you use a credit or debit card so that this transaction can be completed by telephone.  We want to minimize the amount of time you and your child are inside the building.  Masks (or facial coverings) are required inside our office; we will provide one for you and your child if you do not have your own. 

 

For the latest information on the Corona-virus visit the NCDHHS website

ncdhhs.gov/coronavirus

 

For non-urgent questions you can email the NCDHHS at

 

ncresponse@dhhs.nc.gov

 

There is also a COVID-19 Hotline -

1-866-462-3821

Updated June 29, 2020

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MORGANTON

828-433-4484

LENOIR

828-758-9177

VALDESE

828-874-4293

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